After service

The purpose of our company's after sales service is "customer first". In the spirit of a high sense of responsibility for customers, for customers, for the urgent needs of customers, do a good job of after-sales service.

1. The warranty period:

1). The two year warranty, ten years of protection, life-long maintenance!

售后服务

2. Service content:

1). When the technician is in the field debugging, the user will be taught on the spot and the field operation training, and the user's operator has the ability to operate independently.

Training is specifically aimed at three aspects of your company's services:

C、provides comprehensive technical support for the main management personnel from the understanding of material selection, to the comprehensive control and maintenance of daily maintenance.

2)、 The after-sale service staff of the company will return visits on a regular or irregular basis, ask the user related personnel to use the situation, answer and solve the problems in use. At the same time, it is supplemented by "greeting service" to ensure the smooth flow of service system.

3)、 provide users with professional technology and equipment consultation at any time.

4)、 When receiving the technical consultation phone ca_ll fro_m our users, our company s relevant personnel will patiently answer them。

5)、 after receiving the user repair call, record and ask the cause of the trouble in time to ensure that it arrives at the scene in time.

6)、 after each maintenance, it is clear to the user that the user will sign the confirmation on the maintenance order, that is, the maintenance will be finished.

7)、 Damage of non - use material. We are not responsible for the damage caused by irresistible causes such as earthquakes, fires, floods and so on. It can help the customer to carry on the pay maintenance.

8)、 in the daily use, the product will be damaged due to operation errors and man-made damage.

10)、 replace the vulnerable parts during the warranty period, only charge material costs.

优质的售后服务

3、 engineering repair: Tiancheng partition after-sales service center (028-64320496). We will respond within 4 hours.

4、after the expiration of the warranty period, the company's warranty period for the project of the company is 3 years. After the expiration of the warranty period, the company will sign the contract with the user and continue to provide service to the customer.

1)、the purpose is to provide customers with annual price lists of various spare parts and required materials as the basis for charging parts and materials for maintenance.

2)、 the cost of spare parts and materials in maintenance is paid by the user, the price list of the materials used and the endorsement authorized by the user are shown at the time of settlement.

3)、 after the end of each maintenance period, fill in the maintenance report form, signed by both parties, each in two copies, each holding one copy with the client.

The company in line with the reputation for survival, the service quality of the development of the business rules, in such a fierce competition in the competitive society with professional technology, preferential prices to every customer to provide more professional service!

After service

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